IMPORTANT: Please follow these requirements strictly. Provide the information requested below only after the Thunder Tech Team has confirmed your warranty status.

1. Manufacturer's Label

Location of the OEM Machine Label

The manufacturer's labels can be found in the location shown below:

Example Machine Label

For your reference, here is a close-up of a standard identification tag:

2. Laser Power Supply

Please provide a clear photo of the label on your power supply unit:

3. Laser Tube

Specific requirements apply to laser tube claims. Please review the detailed guide here:

Example Labels:

SPT Label Example:

Reci Label Example:

4. Controller Board

Provide a photo of the main controller board showing the serial number or model details:

5. LCD Panel

Note: You must remove the LCD panel from the machine to view the identification label on the back

6. Motor

Provide a photo of the label located on the motor:

7. Water Chiller

Provide a photo of the manufacturer's data plate on the water chiller unit: